Refund policy
Returns and Refund Policy for Sarah Naylor Academy
Thank you for choosing Sarah Naylor Academy. We strive to provide excellent products and services to our valued customers. If, for any reason, you are not satisfied with your purchase, we are here to assist you with our Returns and Refund Policy.
Returns:
1. Time Frame: You may return unused items within 14 days from the date of delivery.
2. Condition of Returned Items: We cannot accept returned goods that we believe have been used. Please ensure that the items are unused and in their original condition.
3. Packaging: Retain all original packaging, and include your name, order number, and email address with the returned items.
4. Return Address:
Sarah Naylor
Beauty Business in a Box
D16KX79
Dublin, Ireland
Refunds and Exchanges:
1. Refund Process: Once we receive your returned items, we will inspect them and notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
2. Exchanges: If you wish to exchange an item, please contact us to discuss the details. We will do our best to accommodate your request.
3. Postage Costs: Please note that we do not refund postage costs associated with the original purchase.
Order Processing and Delivery:
1. Kits Shipment: All kits will be shipped upon receipt of payment.
2. Live Online Classes: Live online classes will commence within 28 days of purchase.
3. Standard Delivery: Orders are processed within 1-3 days, and delivery occurs once the order has been processed. Orders placed on Friday will be dispatched on Monday.
4. Delivery Delays: During busy periods, there may be delays in order processing and delivery. We appreciate your understanding and patience during such times.
5. International Delivery: International delivery charges are calculated based on courier rates at checkout.
Contact Information:
If you have any queries or concerns regarding refunds or exchanges, please do not hesitate to contact us:
- Telephone: +353868651681
- Email: sarah@sarahnayloracademy.ie
At Sarah Naylor Academy, we value your satisfaction and are committed to providing a positive experience for all our customers. Thank you for choosing us for your beauty education needs.
Thank you for choosing Sarah Naylor Academy. We strive to provide excellent products and services to our valued customers. If, for any reason, you are not satisfied with your purchase, we are here to assist you with our Returns and Refund Policy.
Returns:
1. Time Frame: You may return unused items within 14 days from the date of delivery.
2. Condition of Returned Items: We cannot accept returned goods that we believe have been used. Please ensure that the items are unused and in their original condition.
3. Packaging: Retain all original packaging, and include your name, order number, and email address with the returned items.
4. Return Address:
Sarah Naylor
Beauty Business in a Box
D16KX79
Dublin, Ireland
Refunds and Exchanges:
1. Refund Process: Once we receive your returned items, we will inspect them and notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
2. Exchanges: If you wish to exchange an item, please contact us to discuss the details. We will do our best to accommodate your request.
3. Postage Costs: Please note that we do not refund postage costs associated with the original purchase.
Order Processing and Delivery:
1. Kits Shipment: All kits will be shipped upon receipt of payment.
2. Live Online Classes: Live online classes will commence within 28 days of purchase.
3. Standard Delivery: Orders are processed within 1-3 days, and delivery occurs once the order has been processed. Orders placed on Friday will be dispatched on Monday.
4. Delivery Delays: During busy periods, there may be delays in order processing and delivery. We appreciate your understanding and patience during such times.
5. International Delivery: International delivery charges are calculated based on courier rates at checkout.
Contact Information:
If you have any queries or concerns regarding refunds or exchanges, please do not hesitate to contact us:
- Telephone: +353868651681
- Email: sarah@sarahnayloracademy.ie
At Sarah Naylor Academy, we value your satisfaction and are committed to providing a positive experience for all our customers. Thank you for choosing us for your beauty education needs.